Privacy Policy

Privacy First. Always.

Who We Are

This website (“AuraCharming”) is operated by AuraCharming LLC, which is responsible for collecting and processing your personal information.

Company Information:
AuraCharming LLC
Address: 1-2F, No.148, Lane 999, Xin Er Road, Baoshan District, Shanghai, China
Email: [email protected]

01. Data Collection

How do we collect and use your information?

When you register on our website, place an order, subscribe to a newsletter, fill out a form, or interact with us, we may collect personal information about you, including but not limited to:

  • Basic information: name, address, e-mail, phone number
  • Payment information: credit card information (processed through a secure payment gateway)
  • Device Information: IP address, browser type, device information
  • Behavioral data: pages visited, click history, shopping preferences

How do we use this information?

  • Process orders and provide customer support
  • Provide personalized service and product recommendations
    improve our website, products and services
  • Send promotional information (if you have consented)
  • Comply with legal obligations and protect our legitimate interests

02. Consent Management

How do we obtain your consent?

When you provide us with personal information to make a transaction, place an order, or register for an account, we consider you to have consented to our collection and use of that information.

For marketing and promotional information, we will ask for your explicit consent, and you can unsubscribe at any time.

How do I withdraw my consent?

You can contact us at any time at [your contact email address] to request the deletion or correction of your personal information.

For SMS marketing, you can unsubscribe by replying to “STOP”.

03. Data Sharing

We may share your information in the following circumstances:

  • Legal Requirements: When required by law or by law enforcement agencies.
  • Business Partners: Only to third parties who provide necessary services, such as payment processing, logistics and distribution.
  • Company Changes: If we are acquired, merged or sold, your information may be transferred to the new entity.

04. Third Party Security

Third Party Services

We may use third party services (e.g., payment gateways, logistics companies) to assist us in completing transactions. These services may process your information in accordance with their privacy policies, which we recommend you read.

Data Security

We take appropriate security measures, including data encryption (SSL), firewalls and access controls, to protect your personal information.

Please note, however, that Internet transmissions are not 100% secure and we cannot guarantee absolute security.

05. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, traffic analysis and personalized advertising.

You can manage cookie preferences in your browser settings, but disabling cookies may affect the functionality of the site.

06. Minors' Privacy

The Site is not directed to children under the age of 16. If you discover that a minor has provided personal information, please contact us and we will take steps to delete the data.

07. Updates to Privacy Policy

We may update this policy from time to time. The most recent version will always be posted on our website with an effective date.

08. Contact Information

Contact Information
For any privacy related questions or data access requests, please contact us:

Email：[email protected]

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